In an interview with Avionics International, Peter Klayman--VP of Strategy at Bottle Rocket--talks about some of the trends we will be seeing in the travel space over the busy upcoming months; how airlines can manage disrupted customers; what airlines should be prioritizing; how loyalty programs encourage customers to fly with a certain airline again; and more. Check out the video interview below:
https://www.youtube.com/watch?v=sT3n9-Aqat4