SPECIALIZED STRATEGIC AUDIT
find the

friction.
uncover the opportunity.
build a better

digital experience.
Bottle Rocket's DXO engagement gives you an independent, evidence-based view of your digital experience with a prioritized roadmap for improvement
Four-week engagement · $110,000
In four weeks we examine the experience, customer journey, analytics, technology, and competitive landscape to find what's working, what's in the way, and where your next investment has the greatest impact.
True digital experience optimization spans mobile apps, responsive web environments, complex marketing automation, deep backend legacy systems, secure cloud databases, and personalization layers. Our assessment uncovers the invisible barriers limiting your growth.
"A seamless interface built on fragile infrastructure is just a prettier path to frustration. Optimization requires an end-to-end perspective."
We examine your digital ecosystem across six critical dimensions to uncover friction, identify opportunities, and define what to do next.
Evaluate measurement quality, conversion funnels, user behavior, and data gaps to turn digital performance into actionable insight.
Assess usability, navigation, content, accessibility, and key interactions to uncover friction across the experience.
Map customer needs, behaviors, and touchpoints to reveal where journeys break down and where improvements matter most.
Examine architecture, integrations, data flows, performance, and scalability to identify risks and enable future growth.
Compare your experience, capabilities, and performance with category leaders to expose gaps and opportunities for differentiation.
Bring the findings together into a sequenced roadmap that balances customer value, business impact, effort, and feasibility.
A rapid, high-intensity sprint model structured to minimize stakeholder overhead and accelerate diagnostic output.
WEEK 1
Set priorities, define scope, gather research, begin current-state assessment.
Outcome: the questions DXO must answer & the evidence needed.
WEEK 2
Deepen analysis across behavior, design, tech, research, and competitors.
Outcome: findings, patterns, constraints & opportunities.
WEEK 3
Connect evidence, find root causes, define clear opportunities.
Outcome: what should change, why it matters, what it takes.
WEEK 4
Weigh value, effort, feasibility & dependencies. Executive readout.
Outcome: a practical strategic roadmap.
At the end of the four-week sprint, your team will have full ownership of five high-impact, executive-ready deliverables designed to support decision-making.
A comprehensive review of your current analytics setup, data accuracy, tracking coverage, and reporting infrastructure to identify gaps and optimization opportunities.
An in-depth evaluation of your digital experience across key user journeys, assessing usability, accessibility, visual consistency, and conversion effectiveness.
A structured comparison of your digital presence against key competitors and category leaders, highlighting areas of differentiation and improvement.
A thorough assessment of your tech stack, data architecture, integration points, and platform capabilities to uncover performance and scalability opportunities.
A detailed mapping of your customer touchpoints, behavioral patterns, and decision-making stages across channels to reveal friction points and engagement opportunities.
A phased strategy and execution plan detailing your immediate quick wins, medium-term initiatives, and long-term transformation goals.
A stakeholder-ready deck and facilitated session to align your internal product, marketing, and technology leaders around findings and next steps.
Our assessments don't sit in a drawer. We construct roadmaps that balance tactical, immediate quick-wins with larger, multi-quarter strategic innovations. Every step is actionable, sequenced, and directly tied to measurable business outcomes.
Everything you need to know about our Diagnostic Assessment program and team coordination.
A focused, four-week engagement that reveals what is limiting your digital experience, identifies the highest-value opportunities, and gives your team a prioritized path forward.
COMPLETE DXO PROGRAM
Fixed investment for the four-week engagement.
Six integrated assessments spanning experience, analytics, audience, technology, data, and the competitive landscape
Actionable recommendations grounded in customer needs, business impact, and technical feasibility
Executive-ready findings and a prioritized strategic roadmap for what to address now, next, and later