Why Are Your Patients Switching Providers?
March 30, 2023
The COVID-19 pandemic accelerated change that was already underway. The healthcare industry needed to overhaul and digitize prior to the pandemic, but when your current
The COVID-19 pandemic accelerated change that was already underway. The healthcare industry needed to overhaul and digitize prior to the pandemic, but when your current
By investing time in your (virtual) relationships, you will not only see stronger bonds within your organization, but also see success as you progress in your career.
COVID-19 revealed a complicated flaw in the industry: a maze of digital obstacles preventing a seamless online patient experience.
With consumer behavior changing almost immeasurably over the past year, grocers must now think outside the box to keep and increase customer loyalty.
Quick Service Restaurants face an uncertain future. Here’s how they can win in a digital marketplace with customers staying at home.
Peter Klayman highlights three core practices that restaurants should consider for navigating the now, comeback, and future.
COVID-19 has been the catalyst for incredible grocery market growth and e-commerce adoption.
Navigating the new normal will require a shift in thinking to discover unmet needs and embrace new opportunities.
While customers try to determine their new comfort level with eating-out again, many will remain hesitant to dine inside at restaurants as they remain concerned about their safety.
No sector in the world has remained immune to the disruption caused by COVID-19, with the travel and hospitality industry amongst the hardest hit.
The realities of the Coronavirus pandemic have reinforced the power of digital platforms in communicating and guiding healthcare.
What exactly is digital maturity? And how do you determine your company’s digital maturity level—and improve it?
This step assumes you have a Jenkins server initiated and that you have gone through the initial setup steps in parts 1 and 2.
What do these connected customers want? They want simple and seamless mobile experiences that are both efficient and fun.
For the past few weeks, we’ve worked with our partners at Alpha to learn more about how grocery buying behaviors and how preferences have changed.
Calvin Carter provides insights on the company’s new “work from wherever” model, maintaining a collaborative spirit, and adapting to the future of work and business.
Dollar General reported first-quarter earnings results on Thursday. Same-store sales surged, far outpacing its rivals including Walmart and Target.
The pandemic could lead to a permanent shift in customers’ shopping habits, putting any retailer without a strong ecommerce offering at greater risk.
Here are five signs the retail landscape is shifting and what retailers might want to consider amidst the COVID-19 pandemic.
Calvin Carter speaks to Retail Customer Experience about consumer shopping behavior and purchase decisions amidst COVID-19.
Bottle Rocket’s QSR Research Study Following the Outbreak of COVID-19 is featured in PR Newswire.
Rajesh Midha, Chief Strategy & Operations Officer, highlights the need for healthcare companies to digitally evolve in the age of COVID-19 and beyond.
We continue our research on how customer preferences are changing over time and how people prefer to receive information about their favorite restaurants.
Unemployment websites and other services are bending and breaking under traffic pressure. What could be done to fix them?
