Peter Klayman of Bottle Rocket Talks Strategy for Airlines

In an interview with Avionics International, Peter Klayman—VP of Strategy at Bottle Rocket—talks about some of the trends we will be seeing in the travel space over the busy upcoming months; how airlines can manage disrupted customers; what airlines should be prioritizing; how loyalty programs encourage customers to fly with a certain airline again; and more. Check out the video interview below:

This was originally published in Avionics International