The power of experience is real
Bottle Rocket’s Ignite allows restaurant brands to bring a new digital experience to their customers with less friction and in less time than a fully custom application.
Bottle Rocket is part consultancy, part agency, part dev shop…all in one. We design, build & grow digital experiences that accelerate businesses.
Restaurant apps today offer many benefits for restaurant owners and customers. For example, having a dedicated mobile app can significantly enhance customer experience, increase online orders, improve marketing efforts, collect valuable data, and increase customer loyalty. App development for restaurants involves creating an aesthetically pleasing, efficient restaurant app UI design. UI, or user interface, is the first impression new customers may have of a restaurant. Quick-service, casual, and fine dining restaurants can benefit from a mobile app that works well for their restaurant and customers.
A customized app starts with creating an app in-house or using a restaurant app development company. There are many ways to do app development today. Creating an app in-house is the most cost-effective option; however, in-house development can pose several challenges, such as the need to keep up with constantly evolving technologies, troubleshooting, and a significant risk of failure. The best restaurant app developers can help restaurant owners improve their app UI design, successfully reach their target market, assist with operating system issues, ensure the proper collection of rich customer data, and provide useful analytics, all while creating an engaging experience for guests that keep them coming back.
QSR restaurants account for over half of the restaurants in the US; having a mobile app for a QSR restaurant is imperative to remain competitive in the quick-service restaurant market. QSR mobile app companies employ the best QSR mobile app developers. Finding the best restaurant app development company and best QSR app developers starts with research; looking for several important factors is crucial when considering which company to use, including historical success, quality, speed to market and cost.
Having a mobile app for a restaurant is paramount to remaining competitive in the market today. Almost all top-performing restaurants use mobile apps because it is critical for success in a post-pandemic market. A vital part of developing a mobile app involves the decision between using a white-label, ready-to-use option or creating a custom app independently or through an app development company. A white-label app is less expensive than custom app development. It provides a generic application that the purchaser can rebrand. Custom app development for restaurants includes creating the software application from scratch, designed specifically for the purchaser and tailored to meet specific requirements and preferences. In addition, restaurant owners can create custom apps by hiring an app development company, working with an independent developer, or using open-source software options like Flutter development company.
White-label apps are cost-effective and quick to implement; however, there may be better options for long-term success. White-label options typically allow for limited customization and scalability. Custom app development enables restaurants to create a unique customer experience. It offers a competitive advantage because the app can be developed for a specific target market and be fully customized for your audience and their specific needs. Choosing a custom app development company also helps restaurant owners implement changes and custom solutions, whereas, with white-label services, customizations are often not possible. Whichever app development approach is chosen, iOS and Android compatibility is essential for restaurant app success.
There are several different types of app development companies. An enterprise app development company creates applications for enterprise-sized businesses, a white-label app development company offers ready-to-use applications, and custom development companies, like Bottle Rocket, offer niche options and customized support that allow customers cost-effective rapid rollout without sacrificing quality. The Olo white-label app is an example of a white-label app platform. Although it is a white-label platform, it offers an effective custom app development framework. Olo is a popular mobile app development ordering platform used by many restaurants with multiple locations. For example, the well-known restaurant chain Chipotle uses an app created with custom app development on Olo. Bottle Rocket uses the Olo platform to offer boutique application development services and digital acceleration for restaurants through Ignite. Ignite is a Bottle Rocket digital acceleration product and framework that helps growing restaurant brands create a custom designed native app for customers faster and less expensively than a typical custom design and build, but with scalability and customer-focused design options.
Nothing will ever be the same for the food industry. Many restaurants that, prior to the pandemic, still operated with manual methods such as handwritten orders, cash payments, or countertop POS systems were forced to find fast solutions to stay in business and continue connecting with customers as in restaurant options became unavailable. Today, it is common to see digital menus, tabletop ordering stations, and self-service POS systems in casual dining and quick-service restaurants. Customers expect restaurants to have an app for easy ordering and payments and to see current menu options. Customers today demand the option of interacting with restaurants using digital touchpoints like restaurant apps or third-party apps like Grubhub or Uber Eats. The digital customer experience in the restaurant industry is crucial to restaurant success.
Focusing on key features of a restaurant app can significantly impact customer experience in the restaurant industry. For example, restaurants can see increased customer loyalty when including loyalty rewards and discount programs. Another feature that adds value to the customer experience is the option for mobile payments and online ordering. The digital customer experience goes beyond payment options and ordering. Online visibility through social media integration can enhance customer experience and potentially increase revenue. Location-based services and online food tracking improve customer experience and help decrease complaints about waiting for food to be prepared and delivered. There are many customizable features available for restaurant owners to implement to meet their target market’s needs. For example, ecommerce app development services help restaurants provide online ordering and payment services. Restaurants can work with development companies like Bottle Rocket to offer customers an innovative, branded experience. Working with a company like Bottle Rocket enables restaurant owners to implement a mobile app design with online ordering features, integrated payment options, and many other key features that customers expect.
Developing an app for optimized customer experience in the restaurant industry is vital in a post-pandemic world. Adapting to advanced technology during the pandemic has caused restaurants to continue to use and improve the digital customer experience post-pandemic. Customers today expect in-person and traditional ordering services while also demanding the option to interact with restaurants through apps, websites, and social media. One of the many benefits of digital transformation for restaurants is collecting valuable customer information through digital touchpoints. Data analytics provides restaurant owners with information to improve services, reward customers and understand their target market better than ever before.
The best mobile app development companies are not a one-size-fits-all for restaurants. It is imperative for a restaurant’s success to partner with a mobile app development company that specializes in restaurant app development. Industry expertise is vital for understanding the industry, trends, and the many challenges in the food service industry. Creating a tailored app with the option to make customized changes and have scalability is essential in the restaurant business. Another critical benefit for restaurants working with an experienced app developer includes integration with restaurant systems. Restaurants require different retail and ecommerce technologies than standard retail establishments. Compatibility between all aspects of a restaurant’s digital customer experience is crucial.
Top mobile app development companies can be found through an online search providing lists of mobile app development companies. When searching for a mobile app development companies list, it is important to look for companies with expertise in restaurant app development. Bottle Rocket is an app development company specializing in the restaurant industry. When choosing the best mobile app developer for a restaurant, it is important to consider several factors, such as budget, the development company’s portfolio, and customer reviews. Other things to consider include the application design process, a consultative approach to development means the company is focused on providing more customized solutions to help restaurants offer the right services for their target market. For example, a company like Bottle Rocket can help restaurants quickly and efficiently bring an app to market. Bottle Rocket is a well-established company with over 15 years of experience. As a boutique development company, Bottle Rocket is focused on serving small to medium-sized companies through consulting and development services. Using the best development practices to help restaurants design, build and grow positive dining experiences for their customers through Ignite, a unique digital accelerator built using Olo. Bottle Rocket is a top mobile app development company for restaurants today.