There are tools and processes that companies with remote workforces can provide that can help their team members troubleshoot and solve many problems on their own
Non-tech leaders may latch on to a frequently discussed tech “buzzword” or concept and believe their organization needs to “add it” or “do something with it”.
One of the first steps to analyzing which systems you should invest in is to do some analysis of which systems your employees and customers are using.
Collaboration and effective communication across departments in an organization is crucial for success.
Scaling your business is a delicate and sometimes arduous process, and building a humanized brand requires empathy, patience, and flexibility.
Peter talks about how to justify investment in CX and how to start thinking of the complete customer journey
Because Product Managers have a wide range of capabilities and skillsets, it’s imperative to find the right match of Product Management expertise for each and every client challenge or need.
DALLAS, July 7, 2023 /PRNewswire/ — Today, Bottle Rocket, a global digital experience consultancy and part of the Ogilvy worldwide network, announced the appointment of Andrew Sevin as the
Each month at Bottle Rocket, we aim to bring a specific historically underrepresented community into focus. We do this not because it is something to
The members of Forbes Technology Council know how to maximize the benefits of tech tools and better understand “how it all works.”
Our AI Journey Artificial Intelligence (AI) has taken over most business conversations. The progress is astounding. The use cases are promising. The possibilities are intriguing.
When it comes to design research tools, two commonly used options are Customer Journey Maps and Service Blueprints.
In healthcare – and perhaps most industries – it’s safe to say that the digital front door has swung wide open and there’s no turning back.
By digitizing patient data and facilitating interoperability, EHR systems aimed to streamline information sharing, enhance care coordination, and improve overall efficiency in healthcare delivery.
VP of Business Strategy, Peter Klayman, joins the Breaking News Show by eTurboNews. Watch the interview now!
In an interview with Avionics International, Peter Klayman—VP of Strategy at Bottle Rocket—talks about some of the trends we will be seeing in the travel space over
Many businesses that established remote and hybrid working arrangements during the pandemic have opted to make them permanent.
It’s certainly true that no tech product is perfect; it’s likely also true that most tech products are never really “finished.”
19 members of Forbes Technology Council discuss some of the changes they see coming to the Web within the next five years and how businesses and consumers can prepare.
Ally1 / al·ly / nounOne who is associated with another as a helper: a person or group that provides assistance and support in an ongoing