Groundhog Day: The Problem with Charging for MyChart Messages
September 20, 2023
Having an impartial third party facilitate these discussions and deliver actionable insights helps ensure success.
Having an impartial third party facilitate these discussions and deliver actionable insights helps ensure success.
Quick Service Restaurants (QSRs) and dining establishments are actively seeking innovative ways to enhance customer experiences. Among the critical decisions that restaurant brands face is whether to opt for a white label solution or invest in a custom digital experience.
As digital transformation becomes a leading initiative across industries, businesses are onboarding and using more and more applications—leading, in many cases, to more and more application programming interfaces.
Matt Tobias, Healthcare Program Manager at Bottle Rocket, sets out how AI is shaking up healthcare for better patient care.
Have burning healthcare questions? We’ve got the experts for answers. Join the healthcare and strategy pros as they team up to tackle industry challenges head-on.
Users’ expectations and preferences evolve alongside tech capabilities as they experience what’s new and possible.
In an era defined by rapid technological advancements, the travel sector finds itself at the forefront of a digital revolution.
When handling conflict, criticism, or collaboration, the consensus rewards those who predict the future, understand the situation the best, or have the best plan.
SOC 2 Type 1 Certification is one of the most comprehensive security assessments, highlighting Bottle Rocket’s commitment to data security and privacy.
How telehealth and artificial intelligence will dominate in a new era of health care
Let’s review the device’s capabilities and what we might be able to expect after the device launches next year.
There’s a lot of excitement prior to a large-scale tech product launch or update, as devs look forward to seeing all their hard work in action and users anticipate the new benefits and/or experience.
There are tools and processes that companies with remote workforces can provide that can help their team members troubleshoot and solve many problems on their own
Non-tech leaders may latch on to a frequently discussed tech “buzzword” or concept and believe their organization needs to “add it” or “do something with it”.
One of the first steps to analyzing which systems you should invest in is to do some analysis of which systems your employees and customers are using.
Collaboration and effective communication across departments in an organization is crucial for success.
Scaling your business is a delicate and sometimes arduous process, and building a humanized brand requires empathy, patience, and flexibility.
Peter talks about how to justify investment in CX and how to start thinking of the complete customer journey
Because Product Managers have a wide range of capabilities and skillsets, it’s imperative to find the right match of Product Management expertise for each and every client challenge or need.
DALLAS, July 7, 2023 /PRNewswire/ — Today, Bottle Rocket, a global digital experience consultancy and part of the Ogilvy worldwide network, announced the appointment of Andrew Sevin as the